Stop Getting Your Emails Trashed in Hoboken

City of Hoboken

Hoboken: Manhattan Neighborhood in New Jersey

Fun fact, it can actually be faster to get to midtown from Hoboken than the Upper East Side or Brooklyn. Unless you've spent time in Hoboken, it's hard to appreciate how this 1 square mile patch of land on Hudson River is closer to parts of Manhattan than the outer boroughs of Manhattan.

The gentrification of Hoboken in the late 20th century through the present resembled similar changes in Brooklyn, East Village, Chelsea, and Jersey City. All of which were once predominately run down, but transformed by an influx of young creative types. It soon became recognized as safe, exciting, and then desirable. Until now, it is a town filled with cool restaurants and luxury high-rises.

Hoboken faces many of the same marketing challenges of the other gentrified neighborhood. How to stand out and be trendy enough so people take notice.

Why Superior Web Design Matters in Hoboken?

With so much choice packed into such a small area, the key to success in Hoboken is standing out and being noticed. You need a fast and mobile responsive site to do it. 

  1. A fast, intuitive, and responsive site help with differentiating and owning a small niche.
  2. Mobile is important to raise awareness regardless, but it more important in places like Hoboken where usage is high. Speed is key. If you take more than 1 or 2 seconds to load, that potential customer is gone.
  3. Being on mobile lets Hoboken and nearby Manhattan neighborhoods know you are nearby, open, and accessible, especially in the summer when local festivals add to the experience.

Don’t Lose ½ Your Readers With A Dull Headline

According to research by the Reuters Institute for the Study of Journalism, 51 percent of all U.S. online readers identified a compelling headline as the reason why they clicked on a given story. (7 Headline Elements You Need for Content Marketing Success)

Elements of a Good Headline

We cover the full list on headline elements in our in depth in our previous post on email marketing, so we will touch on the 3 we feel are the most important 

  • Conciseness. 
  • Urgency.
  • Utility. 
email marketing for small business subject line is everything

Since you only have 55-60 characters for the subject line, it is best to focus on those that have the potential to have the most impact. 

Conciseness

Conciseness is almost forced on us because of the character limits. However, this can lead to broad generalizations or hyperbole. For example, “Best Ways to Make Toast”, while concise, is also bland and uninteresting. Conversely, “Read this Email or Your Hair Will Fall Out”, is also concise, but so over the top to be believed. This leads us to our next point.

Urgency

In the example above, “read this…”, the headline creates urgency, but a false one. We live in a world of urgency. There is so much noise that everyone is screaming. Fear is the tactic most applied because it gets the best results. Studies have shown that people are 3 times more likely to click on something that scares them than makes them happy.  

Prior to the 2020 Presidential Election, I would have said this is a short-term tactic, eventually people catch on, and become disillusioned and the brand suffers. I think this will ultimately be the case. I share this because it works, but I do not use it because I think it borders on unethical.

I prefer to use local events or news to spur urgency. I believe by building positive urgency in terms of promotions or activities is brand building.

Utility

I prefer utility as the driver. Utility is the value the person will receive by reading what you send. Local relevance is a major driver of utility. People care about where they live or work. If you can help to improve their lives in their community that is a major driver of utility.

Make Your Case Quickly!

email marketing for small business brevity is key

Don’t overburden your message. We just spent all that time creating a great headline only to lose them on a poorly designed, text heavy body copy. 

Email Design

Email design follows the same principles of web design.  Communication is messy, and design helps aid in getting our intended message across

email marketing for small business communication is messy

An email is an intrusion. We need to recognize this fact. Therefore, we need to make that intrusion as brief and clear as possible by sticking with one clear message.

We cover email design in great detail in our post on small business email marketing. We will just touch on the high points here.

Layout: Coloring Between the Lines

The simplest way to think of a layout is using a grid. Each block in the email is called an element. A spatial zone is a group of elements.

Since in our email we are trying to be single minded in our communication. The hierarchical design or golden ratio can be very useful.

The hierarchical pattern that is the most pleasing to the eye follows the golden ratio. It is a fixed number 1.618. It means every spatial zone is 1.618 times larger than the previous one.

email marketing for small business golden ratio for design

This is a pattern that is widely used in nature. Therefore, our eye is naturally trained to follow it. Therefore, you want to make the key point the largest and size the remaining points accordingly.

Creativity Wins Points.

According to Best Designs, original graphics are the most successful. 

“Original graphics make up 40% of all successful visual content that accomplishes marketing goals, but 43% of marketers struggle with the consistent production of captivating visuals.”

Since we are communicating one message, the artwork that supports it must work very hard to support the message. This is where local market know-how can really help. Original photos and images of your business in Kipps Bay interacting with your neighborhood can add value.

It also helps with when your calls to action focus on local events in and around Hoboken or at your business location.

email marketing for small business call to action

Call to Action

Every email, no matter how trivial, should have a call to action. This is where all the hard work above pays off. If we omit one, we just wasted resources that could have been spent more cost effectively.

We cover email list building in great detail in our post on small business email marketing. Again, we will just hit the highlights here as it pertains to Hoboken. Every neighborhood has summer fairs. While these were severely impacted by COVID, in our post COVID world they should roar back with a vengeance. It would be smart to see if you could piggy-back off one or more of them.

Incentives, deals, free trials, and samples are all great options when developing your calls to action. See if you can partner with your neighbors to create a shared promotion. This way one shopper in Hoboken has two or more places to visit while out in the neighborhood.

Why Local Digital Marketing Matters in Hoboken?

With so much choice packed into such a small area, the key to success in Hoboken is standing out and being noticed. Local digital marketing can help you do just that. 

  1. Local digital marketing in Hoboken is about differentiating and owning a small niche. Then, exploring how you might expand from it.
  2. Digital is important to raise awareness among both Hoboken residents and those Manhattanites that are not too high and mighty to cross the river.. 
  3. It lets both Hoboken and nearby Manhattan neighborhoods know you are nearby, open, and accessible, especially in the summer when local festivals add to the experience.

Don’t Be a SPAMer

SPAM hurts us all. It jades consumers, and it causes them to ignore both good and bad emails. If you are tempted to do it, please do not. 

Instead build a legitimate list. You will get better results in the long-run. 

There are laundry lists of what makes a successful email sign up form. Following our principles on brevity, I would like to mention two that we’ve found successful

  1. Create an Amazing Incentive for your readers.
  2. Have an Email Signup Form in Your Sidebar where people can easily see it.

Pop-ups and “wait don’t leave” messages feel desperate, intrusive, and frankly annoying. Small chat reminders at the bottom of the page are fine. 

A landing page is also a good tactic if you have a good incentive.

Cultivating and Caring for Your List

email marketing for small business cultivating your email list

It may seem obvious that you would cultivate your list since it took you so long to build it. However, this is where many small businesses fall short. It takes time and effort to build and execute campaigns.

Because of the time commitment, many small business owners do not take full advantage of this resource. In full disclosure, this is what we do. Therefore, it is not a surprise that we advocate for a third party.

However, this is something that you can do on your own. You just need to plan enough time and be consistent. Inconsistent emails are almost worse than no emails at all. 

Summary

I would like to leave you with 3 main points as you consider your own email marketing campaign.

  1. Spend the Most Effort on the Headline:  Remember those 55 or so characters will determine if ½ the audience reads it vs. trashes it.
  2. Make Your Case: Set a single-minded communications goal.
  3. Don’t be a SPAMer: Invest in building a legitimate e-mail list. It may be tedious, but it will yield the best long-term results.

Things to Remember…

If you're thinking about finding help in Hoboken for your small business, here are some things to keep in mind.

  1. Find a firm that knows your area. If your small business is marketing in Hoboken, you'll want help from someone who understands how Hoboken works. The best marketing firms understand what makes Hoboken so special and can communicate to your clientele.
  2. Find a company you can trust. If you can't trust a business to have your best interests, you're already going to be left in the lurch. Make sure you have a guarantee that your business will be treated fairly by all parties.
  3. Get the size of help you need. A larger firm can provide more resources and can do more things. A smaller firm, on the other hand, can feel like a neighbor in Hoboken, with the added benefit of one-on-one help from the best the company can offer.

If you are interested in what more we do, you can see our Small Business Marketing in Hoboken. If you want the full state, you can see our Small Business Marketing in NJ.